.svg){kind=logo}
.svg)
Trusted by 100+ public sector organisations like yours
Octavia
Compliant Complaint responses automated.
CaseTracker
Powerful, simple, compliant case management
CX
Listen, learn, and improve—across every channel
Nexa
Automatically generate EHCPs, FOI responses & more
Prevent Failure Demand
Empower your team to prevent service failure and increase satisfaction.
Detect Issues to stop Complaints
Uncover insights at scale with AI that pinpoints individual issues and emerging trends.
Understand the nuance
Hear directly from citizens across every touchpoint.
Reduce the cost of complaint admin
Streamline complex case handling and improve resolution times.
Optimise compliance
Ensure accuracy and compliance with robust, automated workflows.
Learn how to mitigate complaints
Understand root cause and turn complaints into learning opportunities.
Prevent Failure Demand
Empower your team to prevent service failure and increase satisfaction.
Detect Issues to stop Complaints
Uncover insights at scale with AI that pinpoints individual issues and emerging trends.
Understand the nuance
Hear directly from citizens across every touchpoint.
"One of the main reasons we joined in partnership with GovMetric was the ability to receive all of our customers feedback across multiple channels all combined on one user friendly platform."
Daryl Motion
Change & Delivery Officer
"CaseTracker has reduced the amount of effort needed for creating and sharing reports with senior management."
Jessica Brooke
Customer Relations Manager
"CaseTracker (GovMetric CT) covers everything we need and probably more, it is super easy to use."
Tony Stead
Business Development Manager
.svg){kind=logo}
Insights + AI = ROI
